What should a security guard prioritize when responding to incidents on duty?

When responding to incidents on duty, prioritizing safety—both one's own and that of others—is essential for security guards. The nature of security work often involves uncertain and potentially dangerous situations, and maintaining safety is paramount to effectively managing those situations.

By focusing on safety first, the guard ensures that they can react appropriately without adding to the danger. This involves assessing the situation, calling for assistance if necessary, and intervening in a manner that minimizes risk. Ensuring safety allows security officers to perform their duties effectively without compromising their well-being or the well-being of innocent bystanders, which is crucial in preventing further escalation or harm.

Tending to safety also establishes a secure environment, which in turn allows for proper evidence collection and the execution of other responsibilities that follow an incident. Therefore, while gathering evidence and documenting incidents are important aspects of a security guard’s role, they are secondary to the immediate need to ensure safety during any incident.