What is a security guard's primary responsibility when responding to alarms?

A security guard's primary responsibility when responding to alarms is to assess the situation and determine whether law enforcement should be involved. This is crucial because alarms can indicate a range of issues, from potential criminal activity to system malfunctions. By evaluating the circumstances, a security guard can make an informed decision about whether to contact law enforcement, ensuring that appropriate actions are taken to safeguard the premises and its occupants.

In handling alarms, it's important to maintain a systematic approach. If a guard ignores the alarm, they may overlook an actual emergency. Simply deactivating the alarm without a proper assessment can lead to risks being unaddressed. Additionally, evacuating personnel immediately without understanding the situation could result in unnecessary panic or disruption. Therefore, assessing the situation provides a balanced response that prioritizes safety and security while efficiently managing any potential threat.