What is a potential ethical dilemma that a security guard might face?

The situation where a security guard must choose between following protocol and assisting someone in immediate need highlights a significant ethical dilemma. Security guards are often trained to adhere strictly to established procedures to ensure safety, maintain order, and protect property. However, there are instances when immediate human needs arise, such as a medical emergency or a person in distress, that require swift action.

In this scenario, the ethical dilemma arises because the guard must weigh the importance of adhering to standard operating procedures against the moral imperative of providing immediate assistance to someone who may be in danger or suffering. The right response can be challenging to determine, especially if following protocol could lead to harm or worsening of the situation for the individual in need.

Balancing the responsibilities towards the organization with compassion for individuals is a fundamental aspect of the role. Striking this balance requires critical thinking, empathy, and sound judgment, making it a key ethical challenge faced by security professionals.