In what situation must a security guard contact emergency services?

A security guard must contact emergency services in a life-threatening situation because it is crucial to prioritize the safety and well-being of individuals involved. Life-threatening situations can include incidents like violent attacks, severe medical emergencies, fires, or any scenario where there is an imminent risk to life. In these circumstances, immediate professional help from emergency services—such as police, fire, or medical responders—is essential to effectively manage the crisis.

Routine patrols do not typically require the involvement of emergency services unless a threat or emergency is observed. Minor disturbances may often be handled through de-escalation techniques or by contacting property management rather than calling emergency services, as they usually do not present immediate danger. Requesting backup for safety may be necessary, but this typically involves other security personnel rather than calling emergency services unless the situation escalates to a life-threatening level.