Mississippi Security Guard Board Practice Exam

If a security guard is unsure about how to handle a situation, what should they do?

1. Guess what to do and proceed

2. Consult the company handbook

3. Seek guidance from a supervisor or law enforcement

4. Ignore the situation

The correct answer is: Seek guidance from a supervisor or law enforcement

In a scenario where a security guard is uncertain about how to proceed, seeking guidance from a supervisor or law enforcement is the most appropriate action. This approach ensures that the guard receives advice from someone with more experience or relevant authority who can assess the situation effectively. Consulting a supervisor or law enforcement allows the guard to address the uncertainty with an informed perspective, which is crucial in ensuring the safety and security of the environment they are monitoring. This decision reflects a commitment to following protocols and prioritizing responsible action rather than risking escalation of a situation by making uninformed choices. While the company handbook may provide useful policies and guidelines, it may not cover specific real-time scenarios in detail. Guessing what to do or ignoring the situation altogether can lead to poor decision-making and potentially hazardous outcomes, making them unsuitable options in any serious situation. Thus, seeking guidance is the best choice, emphasizing the importance of effective communication and support in the field of security.